Personalized Branding: Making the Customer the ‘Hero’ of the Story

personalized branding for interior designers

How Personalized Branding Can Help Interior Designers Stand Out

‘Personalized branding’ is a major buzzword in business today and is a keyword that is driving success. The strategy of personalized branding entails making sure that customers are treated the way they want to be treated. In the present, hyper-connected world, this is an effective strategy for interior designers to create a strong presence in their niche field.

As an interior designer, you will greatly benefit from customized branding as it will allow you to stand out from your competitors and get repeat business from dedicated clients

But what exactly is personalized branding, and most importantly, how will it benefit your company? Let’s dive into more about this topic and how you can start adding personalized branding into your marketing tactics to boost business!

Personalized Branding: An Overview

Personalized branding is a customer-centered strategy. It involves customizing the market while considering customer’s personal preferences. In this process, the likes and dislikes of your target customers are considered while crafting a branding strategy. It involves making the customer the star of the show, instead of focusing only on your services.

In other words, personalized branding shifts the focus from the what you are offering, to the customers themselves. It involves knowing about the needs and wants of customers and then tailoring your brand message accordingly.

How to Customize the Brand Experience?

Also known as ‘customized branding’, personalized branding requires gathering customer-related data from various sources. It involves using digital technology and data analysis to learn more about existing and prospective customer’s needs and requirements.

To receive digital data about your customers, you can contact a digital marketing agency to help. The company will collect and analyze data from multiple sources that will assist in discovering pain and pleasure points of your customers. Handing over the task to a specialized company will free up your time, which you can then commit to converting potential leads into customers.

Once you know about the customer’s requirements, you can customize the branding efforts and align the company values with the needs of your target market.

Personalized branding is not just about gathering data about your customers’ likes and dislikes. It involves knowing where your customers are and how and when they interact.

If most of your customers are connected to the digital world i.e. millennials or the iGeneration, you should focus on crafting an effective digital branding strategy. On the other hand, if you target is older such as Baby Boomers or Generation X, you need to promote your services through more traditional marketing tactics.

The data you receive about your customers needs to be constantly reviewed and looked back on. You need to allocate resources to find out what is effective and what’s not and discuss changes that need to be made for improvements. This is important to ensure that you’re benefiting the most from your personalized branding.

Personalizing customer service involves focusing on brand message and marketing content that aligns with your customers’ values. Your brand message should be precise and targeted to your customers so they can connect and engage with your messaging.

Additionally, you need to be strategic in how the message is conveyed to your target customer. The aim should be to make the maximum impact with minimum outlay. Again, you should consult with a digital branding company to know about the best branding medium that can help maximize the reach of your message.

Most importantly, you should make sure that the personalized branding results in positive customer experience. You need to measure the results through the survey, analytics software, and customer relationship software.

So, what are the benefits of customizing the brand experience?

Repeat Customers

The foremost benefit of a personalized branding strategy is that it will result in repeat business. The fact is that repeat business is not by chance. On the contrary, it’s due to meeting and exceeding the expectations of customers. By making an effort to know more about your target customers, you will find out their exact requirements. You can then craft an effective brand promise to meet those needs.

Your customers will feel delighted when your services meet or even exceed their expectations. This will make your customers come back to you to meet their interior designing needs.

Charge Premium Pricing

You can easily recoup costs incurred in branding through premium pricing. Customers will be willing to pay an extra amount for your branded services the more they feel connected to it. By charging a higher price, you can offset the extra cost of personalizing the brand experience. This will allow you to earn more revenue and grow your business twice as fast as compared to not personalizing the brand experience.

Create a Unique Identity

With so many interior designers on the scene, you need to create a unique brand identity. Personalizing your brand message will make your services stand out from your competition. Customers will feel more connected to your services since the message directly aligns with their personal values and preferences. They will feel proud to be associated with an interior designer that goes the extra mile in personalizing the branding experience. This will make your services more appealing to your target customers.

Conclusion

Personalization is an effective branding strategy that will result in your interior designing services being in line with the needs and requirements of customers. The strategy entails making customers the star in their own story.

One of the main purposes of personalized branding is to let your customers know that their wants and concerns are your number one priority. As a result, you’ll see a defined increase in customer satisfaction.

As an interior designer, your focus when crafting a personalized branding should be to create a brand message that appeals to a broad customer segment and addresses people on an individual level. It should make every one of your customers feel special, no matter what their preferences are. This will help you create a deep bond with your customers, both as a group and an individual level, resulting in profitability and customer loyalty.

Calling all interior designers! Want to know more about implementing personalized branding for your business? Contact Margaux Agency for more guidance, tips, and strategies!

 

MONICA GARRETT OF THE MARGAUX AGENCY

 

 

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